Younger UK workers drive office comeback as older staff embrace hybrid working

Recent research reveals a notable increase in office attendance among younger employees in the UK, contrasting with older workers who continue to favour hybrid models, signalling a significant shift in work patterns post-pandemic.

Recent research highlights a notable shift in commuting patterns across the UK workforce, with younger employees increasingly returning to the office compared to their older counterparts. A study by Virgin Media O2 reveals a strong rebound in office commutes among workers aged 18 to 24 this year, following a steep decline in travel at the end of last year. In contrast, older age groups demonstrated a steady reduction in commuting, with employees aged 25 to 34 taking 10% fewer trips year-on-year, and those aged 35 to 44 reducing trips by 5%. Workers between 45 and 54, as well as those over 65, also recorded declines in commuting, suggesting a longer-term shift toward hybrid or remote working among more senior staff.

This generational divergence underscores evolving work habits shaped by the post-pandemic landscape. Jeanie York, Chief Technology Officer at Virgin Media O2, commented that commuting in the UK is no longer uniform: “While younger workers are increasing their trips to the office, the trend across other age groups shows Brits are embracing hybrid routines.” These findings align with data from the Centre for Cities, which reports that younger London workers average 3.1 days a week in the office, compared to 2.5 days for those aged 35 to 44. Additionally, a significant portion of younger employees view the office as a place of heightened productivity, with 43% stating they work more effectively on-site compared to 39% who feel the same about home working.

The persistence of hybrid working models is supported by broader surveys, like one from Hays, indicating that around 43% of UK workers currently work in a hybrid capacity, while 41% remain office-based full-time. Younger workers, particularly those aged 20 to 29, are more likely to maintain full-time office attendance, with 45% engaged this way, compared to smaller proportions in older demographics. Despite calls for a return to the office, 77% of firms intend to uphold hybrid work provisions over the next year, signalling a continued balancing act between in-person and remote arrangements.

This trend also raises occupational challenges and considerations. Kelly Nicoll, president of the Institution of Occupational Safety and Health, notes that younger workers often find hybrid and home working environments less conducive to relationship-building with colleagues and managers. Speaking to The Irish News, Nicoll emphasized the importance of thoughtful management in hybrid settings, highlighting that “managers need to build in structured supervision time and regular check-ins with young workers and hybrid workers” to address not only performance but also health, wellbeing, and career development through mentoring and coaching.

Broader business impacts are evident as companies navigate their workspace strategies. The Virgin Media O2 Business Movers Index captures a resurgence in office use, with 40% of companies returning to a five-day in-office week in 2023, dubbed the “Great Office Return.” This reflects a reassessment of office space needs as businesses adapt to hybrid working, balancing employee preferences and operational needs in a rapidly evolving work environment.

Collectively, these findings paint a picture of a workforce distinctly divided by age in its approach to office attendance. Younger workers appear motivated by the social and developmental advantages of office life, while older staff leverage the flexibility of hybrid models. Employers face the complex task of catering to these varied preferences to maintain productivity, engagement, and wellbeing across multigenerational teams.

📌 Reference Map:

Source: Noah Wire Services

Noah Fact Check Pro

The draft above was created using the information available at the time the story first
emerged. We’ve since applied our fact-checking process to the final narrative, based on the criteria listed
below. The results are intended to help you assess the credibility of the piece and highlight any areas that may
warrant further investigation.

Freshness check

Score:
8

Notes:
The narrative presents recent data from Virgin Media O2, dated September 25, 2025. Similar findings were reported in late 2024, indicating a trend towards increased office commuting among younger workers. ([news.virginmediao2.co.uk](https://news.virginmediao2.co.uk/retail-loyalty-programme-boom-driven-by-office-goers-says-new-virgin-media-o2-business-movers-index/?utm_source=openai)) The report is based on a press release from Virgin Media O2, which typically warrants a high freshness score. No significant discrepancies in figures, dates, or quotes were found. The inclusion of updated data justifies a higher freshness score but should still be flagged. ([standard.co.uk](https://www.standard.co.uk/business/business-news/workers-virgin-media-brits-b1249537.html?utm_source=openai))

Quotes check

Score:
9

Notes:
The quotes from Jeanie York, Chief Technology Officer at Virgin Media O2, and Kelly Nicoll, President of the Institution of Occupational Safety and Health, are consistent across multiple reputable sources, indicating originality. ([standard.co.uk](https://www.standard.co.uk/business/business-news/workers-virgin-media-brits-b1249537.html?utm_source=openai))

Source reliability

Score:
9

Notes:
The narrative originates from The Irish News, a reputable UK news outlet. The report is based on a press release from Virgin Media O2, a well-established telecommunications company. The individuals quoted, Jeanie York and Kelly Nicoll, hold verifiable positions within their respective organisations. ([news.virginmediao2.co.uk](https://news.virginmediao2.co.uk/leadership/jeanie-york/?utm_source=openai))

Plausability check

Score:
8

Notes:
The claims about increased office commuting among younger workers align with broader trends observed in previous reports. The data is supported by Virgin Media O2’s aggregated mobile data and statements from reputable individuals. No significant inconsistencies or implausible elements were identified.

Overall assessment

Verdict (FAIL, OPEN, PASS): PASS

Confidence (LOW, MEDIUM, HIGH): HIGH

Summary:
The narrative presents recent and original data from a reputable source, supported by consistent quotes from verifiable individuals. The claims are plausible and align with broader trends, with no significant discrepancies or issues identified.